Mini statement
Displays the latest BiCash wallet operations.
Mobile money accessible to everyone
Your money. Your payments. Your freedom.
Send, receive, pay, deposit and withdraw with BiCash through the app, USSD, agents and supported ATM/CDM terminals.
Fast transfers
Merchant payments
Standard BiCash Card
Prepaid card
ATM: deposits, transfers and withdrawals
Available balanceBIF 1 285 400Portfolio mobile BiCashBiCash prepaid card
Manage cards, purchases, supported deposits and withdrawals from the app.
A complete ecosystem
Everything BiCash in one platform.
Services designed for individuals, merchants, agents and super agents.
History & receipts
Track every operation and receive SMS confirmations and electronic receipts.
BiCash agents
Deposit, withdraw, register and request support near you.
Airtime & data
Buy airtime and internet bundles for yourself or another person.
Bills & services
Pay utilities, telecommunications, insurance, taxes and school fees.
QR payments
Pay partner merchants quickly through the app or USSD menu.
Money transfers
Send and receive funds between BiCash wallets, accounts and partner networks.
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Two card options
A BiCash Card for every need.
The BiCash Card gives access to funds, payments and supported ATM services. Choose a standard or prepaid card based on your needs.
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In-app card controls
Block or unblock the card, change the PIN, set limits and review transactions.
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BiCash Prepaid Card
A reloadable card that helps control spending and supports purchases and ATM operations using the available balance.
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Standard BiCash Card
A card linked to your BiCash account or wallet for payments, transfers and supported ATM operations.
24/7 self-service
ATM, GAB and CDM services connected to BiCash.
Funds transfer
Transfer between BiCash accounts, connected banks and mobile wallets.
Bill payment
Pay utilities, insurance, telecommunications, taxes and approved providers.
Cardless withdrawal
Generate a time-limited secure code in the app or through USSD to withdraw without a card.
Electronic supply
Agents and super agents can order equipment after depositing through ATM/CDM.
Cash withdrawal
Withdraw cash from a BiCash wallet, account or card after authentication.
Cash deposit
Deposit cash through a CDM; notes are counted, verified and credited after validation.
Balance inquiry
View the available balance in real time after authentication.
No Internet connection required
Access BiCash from any phone.
USSD provides a secure, multilingual and interactive menu available 24/7.
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USSD code to be announced
Balance inquiry
Shows the available account or wallet balance in real time.
User authentication (PIN/OTP)
Protects account access with a PIN or one-time password.
Multilingual support
Lets users select French, English or Kirundi.
Session timeout
Closes the session after inactivity.
Complaint submission
Creates a complaint and generates a tracking number.
Customer support
Routes a request to the appropriate service or adviser.
SMS receipt request
Sends an electronic confirmation after each transaction.
Transaction history
Shows operation date, amount and status.
PIN change
Changes the PIN and applies it immediately.
Account registration
Registers new users according to KYC procedures.
ATM/agent locator
Finds the nearest BiCash ATM/CDM and agents.
Beneficiary management
Adds, edits or removes transfer beneficiaries.
Card services
Blocks, unblocks or resets the PIN of a BiCash card.
Savings & wallet services
Checks, deposits and transfers savings-related funds.
Loan repayment
Repays all or part of a loan and updates its balance.
Loan application
Submits a loan request for system evaluation.
Tax & government payments
Pays taxes, duties and administrative services.
School-fee payment
Pays school fees and generates payment confirmation.
Data bundle purchase
Activates an internet bundle from a partner operator.
Airtime top-up
Buys airtime for the user or another phone number.
Utility bill payment
Pays electricity, water, telecommunications and other services.
Merchant payment
Pays partner merchants through the USSD menu.
Cash-deposit reference
Creates a unique reference for ATM/CDM or agent deposits.
Cardless cash withdrawal
Generates a time-limited code for ATM/CDM withdrawal.
Mobile money transfer
Transfers in real time between BiCash and a mobile money wallet.
Interbank transfer
Sends funds to a bank connected to the BiCash network.
Own-account transfer
Instantly moves funds between accounts owned by the same user.
Account information
Shows account number, type and status after authentication.
Security in every transaction
Your data and money are protected.
BiCash combines PIN/OTP authentication, card controls, traceability, transaction monitoring and automatic logout.
Automatic logout
Inactive sessions close automatically to limit unauthorized access.
Transaction tracking
Transactions are recorded to support controls, receipts and complaints.
PIN & OTP
Sensitive access can be protected by a PIN or one-time password.
KYC verification
User identity is verified according to applicable procedures.
BiCash for everyone
Individuals, merchants, agents and super agents.
Agents & super agents
Manage deposits, withdrawals, registration, supplies and customer assistance.
Becoming an agent
BiCash for everyone
Individuals, merchants, agents and super agents.
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Use BiCash
Send, receive, pay, deposit, withdraw and manage cards.
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Fund your wallet
Use an agent, CDM, partner or supported channel.
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Verify your identity
Complete KYC controls and set a secure PIN.
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Create your account
Register in the app, through USSD or with an agent.
Frequently asked questions
What to know about BiCash.
How do I contact support?
The app and USSD menu can route support requests, complaints and tracking numbers to customer service.
What can I do at an ATM/CDM?
Depending on the terminal and partner: deposit, withdrawal, transfer, balance inquiry, bill payment and cardless withdrawal.
What is the difference between the two cards?
The standard card may be linked to an account or wallet, while the prepaid card uses the loaded and available amount.
Does BiCash work without Internet?
Yes. Essential services may be accessed through USSD on a supported phone.
One platform. More ways to manage money.
Mobile app, USSD, BiCash cards, agents, merchants, ATMs and CDMs.
Join BiCash